Spring 2012 Courses Missing Content

Last Updated: Jun 02, 2014 02:04PM PDT
We wanted to contact you to let you know the status of your Spring 2012 course.

We had a period at ITS just after Spring 2012 where we did not have a Blackboard analyst programmer for a number f months. We then hired someone who was new to our very complex system. Because of this, at some point, the files in your course became disassociated from the course itself. We've searched every nook and cranny of our system, but I am sorry to say these files cannot be found. We will continue to look, but most likely, the files are gone.

The good news is that we are moving to managed hosting. What this means is that the Blackboard servers will be monitored and maintained 24/7 by the Blackboard Company. The Blackboard Company will also maintain backup copies of courses. All courses existing in our system are now on this scheme.

Our system has grown exponentially, and because of this, requires more resources and expertise to maintain it. Blackboard has a team of people who do nothing but eat, sleep and breathe Blackboard systems. We are looking forward to this new scheme.

Kind regards,