BB Troubleshooting

Students Don't See Grade in a Multiple Attempt Assignment May 29, 2014 09:27AM PDT

Students may be unable to see their grades in an assignment that allows multiple attempts until the deadline f...

Spring 2012 Courses Missing Content Jun 02, 2014 02:04PM PDT

We wanted to contact you to let you know the status of your Spring 2012 course. We had a period at ITS just a...

Existing Faculty Can't Login Jun 02, 2014 02:09PM PDT

In order to log in to blackboard you use the following credentials: Username: REDID Password: Webportal Passw...

Browser Support and Viewing Issues Jul 28, 2014 08:28PM PDT

If you are having trouble viewing something through Blackboard or Blackboard Collaborate, please consider the ...

Login Troubleshooting Jun 05, 2014 09:36AM PDT

If you are having trouble logging in to Blackboard, check the following: Make sure your CAPS lock isn’t on ...

Blocked Students Jun 27, 2014 09:07AM PDT

Once a student drops your course, the University automatically blocks that student from being able to access y...

The Course Menu is Missing Jun 27, 2014 09:06AM PDT

To hide the Course Menu and Control Panel, click the Hide Course Menu [ < ] button. To show the Course M...

Removing a Co-Instructor Jun 27, 2014 09:05AM PDT

System Administrator is the only role with the permission to remove instructors from a course. If you require...

Enroll Students, Teaching Assistant, or other Instructor Aug 04, 2017 04:12PM PDT

You must use the REDID to enroll students, Teaching Assistants, or other Instructors into your course. Here ar...

Course List Display Aug 20, 2014 09:00AM PDT

You can control which courses are displayed and the order of your courses in the MySDSU tab and the "Courses" ...